Customer journey mapping of Adidas

Keywords (comma-separated)

The author

Project media

Management solution of Adidas.
Marketing graph.
Marketing graph.
Customer weekly mapping.
Customer weekly mapping.
Country wise mapping.
Country wise mapping.
Marketing innovation.
Marketing innovation.
Share

Comments

comments powered by Disqus

Project details

Overview

Adidas due to its customer journey mapping , like other sports brands, is believed to engender high consumer brand loyalty. Brand loyalty towards Adidas, Nike, Inc., Puma AG and several other sportswear brands was examined in a recent study. The study found consumers did not exhibit unduly high loyalty towards such brands.
During the mid to late 1990s, Adidas divided the brand into three main groups with each a separate focus: Adidas Performance was designed to maintain their devotion to the athlete; Adidas Originals was designed to focus on the brand's earlier designs which remained a popular life-style icon; and Style Essentials, which dealt with the fashion market; the main group within this being Y-3 (which is a collaboration between Adidas and renowned Japanese fashion designer Yohji Yamamoto - the Y representing Yamamoto and the 3 representing the three stripes of Adidas).
"Adidas is all in" is the current global marketing strategy slogan for Adidas.

Share