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CUSTOMER JOURNEY
CUSTOMER JOURNEY
CUSTOMER JORUNEY MAP REVIEW
CUSTOMER JORUNEY MAP REVIEW
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Project details

Overview

This project gives a clear view of a man and his journey to buy a cricket bat. In this CUSTOMER JOURNEY MAP we see that how a customer firstly RESEARCHES for several cricket bats by using internet and face to face talks with his friends, then he EVALUATE the product by reading some reviews and comparing, after this he has 4-5 options in front of him which suits him now he SELECTS a single bat which from those 4-5 bats is best, and PURCHASES , then he uses the bat and gives the reviews so that others can read the reviews is someone else needs bat....

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