FLIPKART (Customer Journey Mapping)

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flipkart's better service to customers
flipkart's better service to customers
customer support
customer support
monthly online shoppers
monthly online shoppers
Challenges faced by flipkart
Challenges faced by flipkart
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Overview

Flipkart started successfully in 2007 with an investment of only Rs.4,00,000.After then it had grown a lot because of its constant improvisation and better deployment of services to its customers.In its journey of development it faced many difficulties and problems,but it managed and lead its way.
Different people have different views for flipkart.Some think that flipkart uses unfair means and practices for providing such low prices.And on the other hand some think that flipkart is the best site and all its procedures cent percent genuine.
But coming to present flipkart have an astonishing revenue of about Rs. 2846 Cr.Flipkart provides product for all age groups
Now more and more people are joining to flipkart and are becoming more familiar to online shopping.
Flipkart has paved a great way in creating awareness about e-commerce and its advantages.

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